U.S. orders must be received before 2:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.
We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. For specific times needed, the smallest window is 2 hours (ex: between 2 and 4; 10 and 12, etc..). All business deliveries are delivered between 9am and 5pm unless otherwise requested by the customer at the time the order is placed. If your recipient works outside of these hours, or leaves earlier than 5pm, please specify this on your order at the time your order is placed. As a rule, we do not leave balloons or food baskets on doorsteps. Other products, we take on a case-by-case basis, where this is primarily dictated by weather conditions.
We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day. The exception to this policy is local funeral home deliveries. We are on call for this service and are happy to deliver funeral home orders for services happening on Sunday’s in our local area.
Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.
We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.